Hey all –
Just a quick blurb here from an interesting article I just read about email etiquette and emoticons. Basically, the article says that emoticons helps us communicate better by eliminating a negativity bias that we have neurologically built in way when it comes to emails or textual communication as a whole. I’ve been told I use emoticons like letters of the alphabet (frequently), and I’ve never noticed explicitly before that people seem to have no problems understanding my emails.
Anyway, here’s the article. Take a gander — interesting read.
Via the99Percent.com: Email Etiquette II: Why Emoticons (And Emotional Cues) Work