Negativity Bias in Email, or an Argument for Emoticons

Hey all –

Just a quick blurb here from an interesting article I just read about email etiquette and emoticons.  Basically, the article says that emoticons helps us communicate better by eliminating a negativity bias that we have neurologically built in way when it comes to emails or textual communication as a whole.  I’ve been told I use emoticons like letters of the alphabet (frequently), and I’ve never noticed explicitly before that people seem to have no problems understanding my emails.

Anyway, here’s the article.  Take a gander — interesting read.

Via Email Etiquette II: Why Emoticons (And Emotional Cues) Work

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.